The transaction fee covers the costs of processing your order, producing your tickets, and in the case of postal delivery, the packing and delivery of the tickets to you.

The fee applies to postal, print at home and e-tickets to cover the costs of: credit card fees; ticketing technology; onsite scanning staff; customer services and administration, all of which are involved in the processing, production and issuing of your tickets as well as safe and secure access to the event.

The transaction fee applies per order not per ticket. For example, if you purchase six tickets, you only pay one transaction fee.